Frequently Asked Questions

We specialize in residential cleaning services, including: Regular Cleaning, Deep Cleaning (includes thorough cleaning of all surfaces but excludes inside appliances), Move-In/Move-Out Cleaning

We do not provide services such as: Moving heavy furniture or fragile items, Cleaning crawl spaces, Pest removal or infestation cleaning, Ceiling and wall cleaning, Inside or outside of large windows, Hard-to-reach areas requiring ladders taller than 2-3 steps.

Les Cygnes D'Or is a premium residential cleaning service known for its meticulous attention to detail, tailored offerings, and a commitment to excellence. Its elegant branding and focus on high-quality results make it a trusted choice for homeowners seeking refined, reliable care.

No, you don’t need to be home! Many of our clients provide access to their homes through a key, lockbox, or entry code. Just let us know your preference when booking, and we’ll ensure everything is handled securely.

We provide cleaning services across Southshore and Montreal area. If you’re unsure whether we serve your area, contact us, and we’ll let you know!

You can reschedule or cancel your booking up to 24 hours in advance without any charges. If you cancel within less than 24 hours, a small cancellation fee may apply to compensate for the reserved time.

Yes, all our cleaners undergo thorough background checks and are fully insured to ensure your home is in safe hands.